I INADVERTANTLY DOWNLOADED "BLEKKO" AKA "MY START" WHICH HAS…

Question:

I inadvertantly downloaded “Blekko” aka “My start” which has attached itself to the IE browser start tab. It seems to be a Java script app. I don’t want it on my computer but can’t find a way to get rid of it. I’m running Windows 7.

Answer:

Nalosin :

Hello

 

Nalosin :

and welcome to JustAnswer.com

 

Nalosin :

I will do my best to help with your question

 

Nalosin :

Do you have Internet Explorer 9?

 

Yes, I think so it’s a new dell desk top.

Nalosin :

Ok. Please do this:

 

Nalosin :

In Internet Explorer click on screw icon in top-right corner of it and then open Internet Options

 

Nalosin :

open Programs tab

 

Nalosin :

there click on Manage Add-ons

 

Nalosin :

in the window that will open find My Start, select it and click on “Disable” button

 

I don’t see a screw icon. I see a gear icon that says tools.

Nalosin :

ok. click on Tools -> Internet Options

 

Nalosin :

then Programs tab and click Manage Add-ons

 

Nalosin :

in new Window that will open search for My Start in the list (or Blekko) select it and click on Disable button

 

Found Blekko, says Enabled, don’t see a Disable button. There is a remove button near bottom of window

Nalosin :

Ok. Even better

 

Nalosin :

click on Remove button

 

It seemed to work. But I won’t really know until I close and restart IE.

Nalosin :

Ok. Please restart IE, then open this page from your email address. Or you can also add this page to Favorites

 

Nalosin :

and open it from there

 

OK

Didn’t work. Tab is still there.

Nalosin :

Ok. You mean on toolbar?

 

IE browser tab

Nalosin :

Ok. Please do this

 

Nalosin :

open again Internet Options

 

Nalosin :

in General tab, under Home page

 

Nalosin :

in text box find MyStart.com and delete it

 

Nalosin :

then click OK

and restart Internet Explorer and let me know

Completed that task. Again, it didn’t work — it’s still there.

Nalosin :

Ok. Please do this

 

Nalosin :

Open Internet Options and then Advanced tab

 

Nalosin :

there click on Reset button, then click on Reset again

 

Nalosin :

this should work

 

Nalosin :

Also try to remove everything from General Tab -> Home Page text box

 

SUCCESS !!!!! I also clicked on Home page default button. Thank you !!!

Nalosin :

OK. Great

 

Nalosin :

I am glad that we solved it

 

Me too

Nalosin :

Thank you very much for using JustAnswer and please don’t forget to rate my answer if you were satisfied

 

Will do.

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